October 10, 2010

Jet Blue @jetblue TVs are taunting me

[EDIT Sunday, October 10, 2010]

I mentioned this issue on Twitter while watching football today and you would have thought that JetBlue was just following me and my thoughts on their service. I love them, by the way. But in a matter of minutes I have already received great response and a remedy to my TV issue. As you can see below, I think I’m just cursed by DirecTV.

Thank you @JetBlue - you guys always rock!

[END EDIT]

I love @JetBlue airlines. Am typing this on one of their planes. But, it seems that TVs, JetBlue and me are horribly mismatched.

For the third flight in a row my TV won’t work. The other two times, the issue was plane-wide and all flyers got coupons for $$ off their next flight.

This time it’s just my unit. The brightness button at seat 19D on flt 778 on Oct. 6 is broken. It can go dimmer, but not the other way.

That means a person can shut off the screen, but then cannot turn it on again. I suspect it isn’t noticed because it likely resets at the end of each flight.

Yes, I’d like a fun gift for this trouble. An iPad or similarly priced flight credit would be perfect.

Thanks!

Robert Cutler Rec Locator MGASOL

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